MEMBER AREA

Our website address is: https://fleetassure.co.uk.

Fleet Assure is a trading name of RDPA Ltd

What is your legal basis for processing my information?

Fleet Assure process your data on the legal basis of Legitimate Interest.

What are the “legitimate interests” being pursued that allow you to process my information?

Fleet Assure act as a Data Processor of our clients’ data in respect of their fleet management systems.

  • A processor is responsible for processing personal data on behalf of a controller. Further detailed definition of the controller and processor roles can be found on the ICO website: https://ico.org.uk/fororganisations/guide-to-the-general-data-protection-regulation-gdpr/

The legitimate interests pursued by Fleet Assure are:

  • To offer relevant products and services to our clients
  • We understand that our clients would expect us to use their data in this way, and that doing so has a minimal privacy impact.
  • To provide a facility for our clients to store and interrogate their own data concerning vehicles and those who operate them

The method and frequency of communications to clients do not impact vulnerable individuals.

What information are you collecting about me?

The categories of personal data that we collect, and process are:

  • Personal details: e.g. contact name, address, email, telephone number for your business;
  • Financial details: e.g. bank account, credit card, Direct Debit details of your business;

Why are you collecting information about me?

By submitting personal information through this site, you consent to it being processed in the manner described below.

  • To carry out our obligations arising from any agreements entered between you and us and to provide you with the information, products, and services that you request from us,
  • to provide you with information about other goods and services we offer that are like those that you have already purchased, enquired about or we feel may be of interest to you,
  • to communicate with you to gain feedback on our products or services to improve them,
  • to notify you about changes to any of our services,
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes,
  • as part of our efforts to keep our site safe and secure.

Who might you share my information with?

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

How long we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do I have?

You have the following Individual Rights.

The right to be informed

Fleet Assure provides fair processing information by way of this Privacy Notice.

The right of access

You have a right to obtain confirmation about how we are processing your personal data and what data we hold about you. You can view this by logging onto your account, or by requesting a copy of it. Should you request a copy of your data, including your personal data, Fleet Assure will provide this within one month of the request unless there are exceptional reasons for not doing so.

The right of rectification

If any information held is inaccurate or incomplete, you have the right to have that information corrected or completed; if other parties have been passed the information, where possible we will inform them of the rectification undertaken. All individual customer data is available to the customer to rectify.

The right to erasure (also known as the “right to be forgotten”)

You have the right for your information to be erased. We will delete or remove your information on request if there is no compelling reason for us to keep it, such as for the ongoing administration of your account with us.

The right to restrict processing

You have the right to “block” or suppress processing, this won’t affect the processing done so far, but will stop further processing. When processing is restricted, Fleet Assure is permitted to store your personal data, but not to process it further. The business can retain just enough information about you to ensure the restriction is respected in the future.

The right to data portability

You have the right for your information to be provided in a machine-readable format to enable easy transfer between processors. This right is available for the personal data provided by you.

The right to object

You have the right to object to us processing your personal information for direct marketing purposes. 

You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason and there is something about your particular situation which means that you want to object to us processing your personal information. 

In certain circumstances, you have the right to object to processing where such processing consists of profiling (including profiling for direct marketing).

The right to complain

If you wish to discuss your personal data or lodge a concern about the way in which it is handled, please use any of the following details:

Email:  dataprotection@rdpaltd.co.uk

Post:

Data Protection Officer
RDPA Ltd
Hill House Cottage
Misbrooks Green Road
Beare Green
Dorking
RH5 4QQ

The right to complain to the Supervisory Authority

If you are unhappy with our response, you have the right to complain to the Supervisory Authority, the details of which are below:

Supervisory Authority: Information Commissioner’s Office (ICO)

Website: https://ico.org.uk/concerns/

Cookies

When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.).

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.